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Unpaid Rent? Mastering the L1 Application for Property Managers and Paralegals in Ontario

  • Writer: angelwagenaar
    angelwagenaar
  • Jun 3
  • 4 min read

For Ontario landlords in Chatham and beyond, dealing with unpaid rent can be a significant challenge. Fortunately, the L1 application process at the Landlord and Tenant Board (LTB) provides a clear and legal path to handle these issues effectively. Whether you’re a property manager or a paralegal supporting landlords, here’s a comprehensive guide to help you navigate the process.


An eviction notice for non-payment of rent, with a set of keys and a lock placed on top of the document, emphasizing the seriousness of the situation. Paralegal 4 You the paragon of evictions.

What is the L1 Application?

The L1 application, formally titled: “Application to Evict a Tenant for Non-Payment of Rent and to Collect Rent the Tenant Owes,” lets landlords pursue two key goals:

✅ Evict a tenant who has not paid rent

✅ Obtain a legal order to collect the unpaid rent (rent arrears)

This application is essential for property management and paralegal services in Chatham, Ontario, ensuring a fair and lawful resolution.


Step 1: Start with the N4 Notice

The first step in the L1 application process is serving an N4 Notice to End your Tenancy for Non-Payment of Rent.


This notice clearly states:

  • How much rent is owed

  • The deadline for payment to avoid eviction

The N4 notice is critical for property managers and paralegals who want to resolve rent arrears quickly and efficiently.


💡 Pro Tip: Make sure the termination date is 15 days from the notice date to ensure a smooth eviction process. This gives your tenant the legally required time to pay the arrears and avoid eviction.


Step 2: Properly Serving the N4 Notice

The next crucial step is to serve the N4 Notice to End your Tenancy for Non-Payment of Rent to your tenant. Proper service is essential because it ensures your notice is legally valid and your L1 application can move forward without issues.

How to Serve the N4 Notice:

Ontario’s Landlord and Tenant Board (LTB) has specific rules about how you can serve this notice.


Approved methods include: ✅ In person (where mail is usually delivered or hand delivery) ✅ By mail

✅ By email (if you have a signed Scheduled C) ✅ By another LTB-approved method (such as courier or, in some cases, leaving it at the rental unit) If the N4 notice isn’t served correctly, your L1 application could be delayed or even dismissed at the hearing. Following the LTB’s guidelines is essential to protect your rights as a landlord.

Once you’ve served the N4 notice, you must complete a Certificate of Service form. This document confirms exactly how and when you delivered the notice. It’s an important part of your L1 application package and acts as proof that your tenant was properly notified.


Step 3: Wait for the Termination Date + 1 Day

You can’t file your L1 application until one day after the termination date on the N4 notice. This waiting period ensures your tenant has a final chance to pay and avoid eviction.

Example: If the termination date is June 10, you can file your L1 on June 11.


Step 4: Filing the L1 Application

When you’re ready to file, ensure you have:

✅ Accurate contact information for both landlord and tenant

✅ A detailed record of rent arrears

✅ Proof of N4 service (Certificate of Service)

Filing methods:

💡Pro Tip : Filing online is often the fastest and most convenient option.


Step 5: Scheduling the Hearing

After you file, the LTB typically provides a scheduling calendar within 2–3 business days. You’ll have the chance to select a hearing date—usually about three months from the filing date.

💡Pro Tip : Use this time to organize your evidence and prepare thoroughly. Our team at Paralegal 4 You can help ensure your case is ready.


Step 6: The L1/L9 Update Sheet

About 7 days before the hearing, complete and upload the L1/L9 Update Sheet through the LTB portal. This form updates any:

  • Rent arrears

  • Payments made

  • New developments

Why it matters: Keeping this information up to date is crucial for a successful outcome at the LTB hearing.


Common Questions from Landlords in Chatham, Ontario

Q: Can my tenant stop the eviction by paying the rent?

✅ Yes. If your tenant pays all rent arrears (plus any additional charges, if applicable) before the eviction order is enforced, the eviction process can be stopped.

Q: What if the tenant disputes the amount owed?

✅ Provide detailed records: lease agreements, payment receipts, bank statements, and any written communication.

Q: Do I need a paralegal or property manager to file an L1?

✅ Not required, but working with a licensed paralegal or experienced property manager in Chatham can help avoid delays or mistakes.


Final Tips for Chatham Landlords

🔹 Keep accurate records: Payment logs, notices, and communication help build a strong case.

🔹 Stay professional: Even in challenging situations, calm and professional communication is key.

🔹 Follow the rules: Missing deadlines or filing incorrectly can delay the process.


What’s Next?

The L1 application process is essential for resolving rent disputes legally and fairly. It’s a valuable tool for property managers, paralegals, and landlords across Chatham and Ontario.


👉 Coming soon: We’ll share how to prepare for your L1 hearing, what to expect during the process, and how to enforce an LTB order. Stay tuned!

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